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Newbie/Basic Questions

Help w/ our IP

Author: A.Brady (21 Aug 19 11:30am)

Hi there,

We have a dedicated IP (192.28.154.191) that we use to send emails through Marketo. I have received a notification saying that one of our email sends was sent to a spam trap email address, and in the details it is a Project Honeypot thing. Can I get help understanding a) what this means and what we need to do to rectify and b) how to whitelist? Seems like our IP may be associated with a Harvester, in which case would love to know how best to proceed!